Our Instant Research survey solution will empower your company to offer your clients these benefits:
Cost effectiveness versus alternatives - our system provides results at a fraction of the cost of conducting a survey door to door, through the mail or via live agents.
Quick deployment - our surveys can be deployed in just hours and require no hardware setup or software installation.
Quick results -Our infrastructure allows us to field your survey in record time. The results are tabulated within seconds. Our solution consolidates data instantly which enables real-time monitoring of results. Our polls can be up and running in minutes, allowing you to be immediately responsive to current events.
Accuracy - eliminates the errors and high costs associated with data entry. Our proven methodology will ensure the validity of the results.
Convenience - Results anytime, from anywhere in real-time over the Web. Our web based data analysis tools allow you and your clients to quickly analyze your data even while it is still being gathered. The built-in intuitive tools allow for self-service analysis by your clients.
Just give us your questionnaire and we'll help you maximize your response rate and deliver the results in easy-to-read reports. We'll do it well and on-time. Then sit back and watch the results come in - instantly!
Capture Closed End and Open End Questions
Keeping your finger on the pulse of your target audience is essential
for success. Now more than ever, it is imperative for you and your
clients to have instant access to accurate data to efficiently tailor
strategies to the needs of your customers.
Our technology allows you to capture both closed and open-ended
responses from your interviews; respondents can either enter responses
from their phone keypad or the open-ended comments can be captured in
a sound file for later review. Because the open-ends are captured by
machine, rather than an interviewer, the respondent is likely to be
more open and honest, providing you and your client with candid and
valuable feedback on products and services.
Open ended Coding / Original Voice CDs
The open-ended comments
collected via the IVR interview can be provided to you electronically,
coded and included in your data file or placed on a CD-ROM for
delivery to you or your clients.
Regardless of how they are delivered, these recorded comments are
extremely valuable, since they represent the voice of your
Data Files Your closed ended data is can be delivered in a variety of
file formats, including SPSS, DBF, MDB (Access), or in ASCII fixed
column or tab delimited format. Data is generally available instantly
after your IVR project closes. You have access to frequencies and
crosstabs for your project on a real-time basis, via secure web login
as your project fields.